Posts Tagged ‘twitter interview’

How do you Twitter: Eoghan McCabe?

Thursday, January 8th, 2009

This is the latest in a series of interviews with a variety of marketers, advertisers, bloggers, SEO consultants, businesses, artists and Internet gurus on the latest micro blogging sensation to hit the interwebs, Twitter.

Eoghan McCabe, web designer and ‘head dude’ over at Contrast.ie (the guys behind Qwitter) spared a few minutes out of his busy schedule to give us his thoughts on using Twitter to create apps.  Thanks Eoghan!


Will we still be tweeting in 5 years?


Yes. No. Actually, I haven’t a clue. :-) But I’ll be surprised if Twitter just disappears in that time; it’s growth and momentum is bigger and more substantial than most trends or fads or movements we’ve seen on the web so far.


How can you trust a company on Twitter?


By knowing the people behind the company. Twitter works well as a medium for personal communication but not so well as a broadcast system for “company line” messages. Brands on Twitter will benefit by exposing the names and faces and personalities of the people behind them.


You guys created Qwitter, one of the best Twitter apps yet in my opinion.  Do you see a big opportunity for developers using the Twitter API in 2009 as it grows?


Yes and no. The opportunities we chased with Qwitter were: fun and promotion of our app development services. We found both of these in abundance. Other developers interested in the same will find many opportunities this year. But just like Twitter have yet to find their path to wealth, neither have most Twitter app developers. I don’t expect many to profit financially from their efforts any time soon. In fact, if your Twitter app is successful, it will most likely cost you a lot; hosting for Qwitter costs €1,200 per month, which Hosting365 have been amazingly generous to cover for us.


Is there any advice you would give to other developers who are thinking of creating an app?


There are two types of Twitter app opportunities available:

1. add a new, valuable feature or function to Twitter (for example, let people know when someone unfollows them) or
2. improve a function that already exists (for example, let people read their Tweets in a cleaner interface).

If you choose the first, make sure it’s actually valuable. Qwitter was a massive success because a massive amount of people are interested in its function. You’ll know it’ll be valuable if you see people asking for it; a simple Twitter search will help you here.

If you choose the later, make sure you really can improve on what’s already there. For example, I believe there’s a market for a really clean, simple, minimalist Twitter interface; but I know only a very talented, able interface designer could do this right.  Just like Helvetireader done by anybody other than Jon Hicks would not work.


Have you guys got any more top secret Twitter apps up your sleeves? ;)


Yes. No. Maybe.


Are we losing our ‘real life’ social skills because of the increase in social media tools?


I hope not, but I know that those stuck in web culture and familiar with little else don’t do well in “real life”. I studied Computer Science when I went to college, so I knew a lot of these people!


What are your thoughts on the power of the ‘Retweet’?


I have no specific thoughts about it, but I’ve never Retweeted myself. I’ve always preferred to create rather than comment on and link random stuff. But that’s just me.


How has Twitter helped Contrast in 2008?


The messages we post through Twitter are a fundamental part of the Contrast brand. Contrast is Eoghan McCabe, Paul Campbell, Des Traynor and David Rice and vice-versa. And there’s no more personal way of communicating on a large scale on the web right now than with Twitter. Through Twitter people find out who we are, what we’re like, what we like, what we do. We link our posts, promote our apps, keep in touch with clients and friends. If we were somehow blocked from Twitter, we’d be at a major loss.


How do you feel our interactions will change if Twitter goes completely mainstream like Facebook or Myspace?


Interestingly, through Twitter, my “real life” interactions with other Twitter users has changed quite noticeably. When I meet-up with a friend, the small talk is done. I don’t say “what did you do last week?”, I say “did you enjoy the match last week?” A deeper knowledge about the lives of those on Twitter means you can interact with people on a more meaningful level, in my opinion. It will also help us know who we’d rather not interact with, just as it will help us find those we would. If it becomes mainstream, we’ll be able to depend on this with everyone and not the few early adopters.


If you could only follow one person on Twitter, who would it be?


@eoghanmccabe ;-)

Thanks!

Fantastic Eoghan!  Cheers for doing that.  Great to get advice from someone who has achieved a lot with Twitter.  Congratulations on Qwitter and I hope there’s many more exciting things to come from Contrast.ie in 2009.  I know there will be!

Tomorrow - David Lanham

I’m really excited about tomorrow’s interview.  I’ve been a huge fan of David Lanham’s work for years now.  David has an fascinating and unique illustrating style and many times over the years his wallpapers have decorated my desktop.  A great inspiration and worth checking out!

How do you Twitter: Brian Chappell?

Wednesday, January 7th, 2009

This is the latest in a series of interviews with a variety of marketers, advertisers, bloggers, SEO consultants, businesses, artists and Internet gurus on the latest micro blogging sensation to hit the interwebs, Twitter.

Brian Chappell, organic SEO expert is today’s interviewee.  The Link Specialist talks about brands on Twitter and how we’re not really losing our ‘real life’ social skills because of social media.


Will we still be tweeting in 5 years?


I think so. Twitter is here to stay. I felt the same ‘wow’ factor the day I saw it as when I first started using AIM back in the mid 90’s. Microblogging has changed the face of the web and will only be more widely adopted as time goes on.


You obviously don’t just follow anyone on Twitter.  How do you decide who makes the cut?


I try to follow individuals who share lots of great information as well as who don’t tweet too often. I don’t follow folks just because they follow me. I have my twitter stream open all day so noisy twitterers don’t fit well.

Also, just because I know you in real life, and we are friends doesn’t mean I follow you either. There are several very prolific twitter users who tweet too much, and they know I don’t follow them. That’s ok.  I try to follow only industry buddies as I am focused on connecting with like-minded folks.


Are we losing our ‘real life’ social skills because of the increase in social media tools?


I don’t think so, there is a balance that one must take. In fact, I have become much more open and have met so many people because of the social sites I hang out at. Now this is not exactly applicable to all folks who use social networks, but for me it has worked great.

I have forced myself to be more social because I have taken online contacts and turned them into real life contacts through conference endeavours and local meetups.


Would you suggest that every company now uses Twitter in some way?


I would at least squat on your name even if you are not going to use it. Most companies can find a way to use twitter in some form or fashion.


How can you trust a big name brand on Twitter?  You don’t always know who is tweeting.  It could be anyone from the CEO to an intern.


That is the real problem with the social web today - you don’t know who is behind that avatar. In most cases you are exactly right, you very well could be interacting with an ‘intern’.

I argue though, that in most cases that is ok. Twitter is a great outlet for brands to assist in customer service. If I tweet that “jet blue sucks - they lost my bags” and a JetBlue twitter account contacts me. Thus creating a email dialogue after that, that allows me to get 300$ off a flight of my choice, I don’t really care who that person is.


What bugs you about Twitter?


Well the Retweet option. It is great, don’t get me wrong - but I have a feeling it will be abused more and more down the road.

Here is an example: Kmart ran a campaign with these A list bloggers - in order to enter in these contests held on each bloggers blog, you needed to retweet, or blog about it. To me this is crossing the line somewhat. There was a flurry of retweets that clogged up peoples twitter streams.


What was your first Tweet?


Working.


When people ask you ‘Where were you when Obama was elected?’, will your answer be ‘On Twitter’?


Not exactly, however, Twitter certainly made things very interesting this election year. I thought a lot of the twitter chatter was a bit overwhelming.


Do you think Twitter is going to go mainstream and everybody, absolutely everybody will have a Twitter account?


It depends on your definition of mainstream. I am not sure everyone will feel the need to be on twitter. It has a place for many business professionals. It won’t ever have the same sort of reach as Facebook and Myspace in my opinion but could possibly be as prolific as Linkedin one day.

Thanks!

Great stuff Brian!  Thanks a lot.  Make sure and check out Brian’s Twitter account and his website for a peek into his SEO brain.

Tomorrow - Eoghan McCabe

Eoghan McCabe, web designer and ‘head dude’ over at Contrast.ie (the guys behind Qwitter) will be giving us his thoughts on using Twitter to create apps tomorrow.  Keep updated on all my blog posts with the RSS Feed!

How do you Twitter: John Haydon?

Monday, December 29th, 2008

This is the latest in a series of interviews with a variety of marketers, advertisers, bloggers, SEO consultants, businesses, artists and Internet gurus on the latest micro blogging sensation to hit the interwebs, Twitter.

John Haydon, social media marketing consultant for small businesses and non-profits, will be sharing some thoughts about Twitter today.  Like many of my interviewees I’ve only got to know John [a social media genius] through Twitter.  Without this great tool I wouldn’t be able to keep in touch with these experts and get their advice.  Thanks Twitter!


Will we still be tweeting in 5 years?


The desire for people to connect and be heard has been in existence since the day we walked up out of the ocean. As microblogging technology develops, it will naturally lower the barriers that currently prevent people from connecting. In 5 years you’ll be able to connect with people who share hundreds of “tagged” attributes way beyond location, likes, dislikes and personality. Imagine being able to instantly assess microblog users based on hundreds of online and offline (web 3.0?) activities – how often they eat vegan foods, their car’s economic footprint, political involvement, personality strengths and flaws. It would be like having a huge “post rank” attached to you as a person. The potential for this technology to connect people would impact every area of our lives.


How should a brand use Twitter effectively?


By realizing that the individuals who represent their company are the brand. The brand is the disenchanted customer service rep, the insincere marketing VP, the newly hired programmer. Extending this further, anyone affected by the company – happy customers, angry customers, potential customers – also acts as the company’s brand. Social media has put “branding” in the job descriptions of every executive, not just the VP of Marketing.


Should you follow everyone that follows you?  Does that not make it impossible to get relevant content?


Don’t follow everyone that follows you.


When people ask you ‘Where were you when Obama was elected?’, will your answer be ‘On Twitter’?


Yes


What are your thoughts on people who protect their updates?


I’d have more to think about if they didn’t protect their updates…


Are we losing our ‘real life’ social skills because of the increase in social media tools?


No – gaining. I’ve become a much more compassionate person offline because of social media’s influence. Look at Post Secret, Kiva and Change.org – haven’t these sites brought out more humanity in you?


Who would recommend following?


Follow sincere, helpful people that you share something in common with. Don’t follow someone who promises you 1,000 new followers in a month. I believe that sincerity will beat celebrity in the long run.


Anything else to say about Twitter?


Just be yourself – no matter how screwed up you think you are.

Thanks!

Thanks John!  Some great points there.  I do think it’s going to be scary how Twitter evolves in the next 5 years.  Check out John’s site Corporate Dollar if you are at all interested in social media and how it can help your small business or non-profit.

Tomorrow - ProBlogger

I’m really excited to announce that tomorrow’s interview will be with Darren Rowse, aka ProBlogger!  Darren was really kind to dedicate some time out of his schedule to answer a few questions for me.  So check back tomorrow everyone!

How do you Twitter: Damien Mulley?

Sunday, December 28th, 2008

This is the latest in a series of interviews with a variety of marketers, advertisers, bloggers, SEO consultants, businesses, artists and Internet gurus on the latest micro blogging sensation to hit the interwebs, Twitter.

Award winning blogger Damien Mulley is the latest person to shed some light on using Twitter and social media.  Great to have your thoughts Damien!


What is your opinion on big name brands on Twitter?  Do you trust them?


Twitter is personal, it’s people to people comms. Brands are impersonal but representatives of those brands can be quite informal and friendly, that can be the value for brands on Twitter. I don’t want to talk to Vodafone Ireland or O2 Ireland on Twitter, that’s just horseshit. (I am subbed though to see how they do) I don’t go to their stores and talk into a box on the wall outside the store that relays messages to a faceless entity hidden behind the front door, I talk to people in there and maybe over time I get to know Dave from the Patrick’s Street Vodafone store and recommend him to others. I think a lot of large companies are seeing Twitter as some magazine they can advertise on instead of realising it’s a place where people exchange information.


Will we still be tweeting in 5 years?


There’ll be instant communications that probably will be location aware. Not sure will it be Twitter or Tweeting.


Do you prefer the speed and instant feedback aspect of Twitter over blogging?


I think Twittering and blogging are entirely different. They’re both personal and transparent communicating but then they’re much different on how that’s done. Twitter is that whole Blink thing Malcolm Gladwell
talked about. Quick, almost subconscious reactions to things whereas blogging generally means there’s more work and consideration going into your writing. It’s probably a but more reflective. I do like Twitter for the way news and thoughts are spread at the speed of light.


What’s your thoughts on people who protect their updates?


It’s understandable and unfortunate. Some people have to protect their updates because when they are open and transparent it can be used against them. That pretty much sucks. Course some just want a private comms channel with friends who are chatting in public. Funnily enough you can.


You obviously don’t follow just anyone.  How do you decide who makes the cut?


I follow too many. I remember the days when I only followed 70. There are no hard and fast rules. If I met them in person I’d add them or if I see my network talking to someone else a lot then they must have some value so I’ll add them and see. I cull every now and then based on if I think someone is too noisy or just not adding value to my personal stream. When people add me now and almost every day I get a few Irish people, I won’t add them back unless I know them well enough. If they start interacting with me and @ing me though, then I’ll probably add them after that.


When people ask you ‘Where were you when Obama was elected?’, will your answer be ‘On Twitter’?


I was with my friends but only one of them was in the room. That’s my answer and I think most of our generation won’t even blink at such an answer.


Are we losing our social skills because of the increase in social media tools?


Maybe the opposite. It’s the slow intro to a group. A foot in the door. People can get to know each other before they meet now so for the shy it means the first physical meetup is much much easier. Sharing information be it photos of your kids or business interests always breaks down the trust barrier in life. When you get to know someone more and share with them you can work better with them as you begin to understand the unique subtleties each person has. The ease at which data is exchanged with social media tools means that it speeds up relationship building.


If you could only follow one person, who would it be and why?


Hunter S. Thompson when he was still about or Michael O’Leary. Two people that do what they want to do and the world can come along if it wants to but it isn’t necessary.


Anything else to say about Twitter?


I’ve said too much!

Thanks!

Cheers Damien! Great to get your views. :)  Check out Damien’s blog if you want an interesting view on the Internet.  Damien organises a whole range of awards, gives training and does a fair old bit of writing.  Definitely a guy worth following everyone!

Tomorrow’s interview will be with social media marketing consultant John Haydon.